Privacy Policy

Privacy Policy

Effective Date: December 2024

Introduction

Welcome to Elite Divorce Solutions (“Company”). We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and protect your personal information. It is provided to clients at the initial signing of the client contract and sent by mail or email annually thereafter.

Information Collection

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications, forms, or other interactions.
  • Information about your transactions with us or others.
  • Information we receive from consumer reporting agencies.
  • Information collected from our website when you schedule a consultation, subscribe to a newsletter, respond to a survey, fill out a form, or enter information. This may include:
    • Your name
    • Email address
    • Phone number
    • Mailing address
    • Credit card information (when making payments)
    • IP address and browser type (non-personal identification data)

Use of Information

We use your personal information primarily to:

  • Provide, maintain, evaluate, and improve our services and website.
  • Respond to inquiries and requests.
  • Send periodic emails regarding your account or services.
  • To gather feedback.

Data Retention & Disposal

  • Personal data may be stored for five years or as required for the purpose for which it was collected.
  • We will retain records for at least three years or as required by applicable state or federal law.
  • Upon expiration of the retention period, we take reasonable measures to protect against unauthorized access to or use of such information during its disposal.

Security Measures

We implement security measures to protect your personal information from unauthorized access or disclosure. These measures include:

  • Encryption of all data and password protection for sensitive documents.
  • Dual-factor password authentication where possible.
  • Regular security reviews, testing, and monitoring.
  • Physical security measures such as locked and secured storage locations.
  • Limited access to personal information to those who require it for service provision.

Sharing of Information

We do not sell or trade your personal information to third parties. However, we may share information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you. These parties are required to keep your information confidential.

Systems Vulnerable to Data Breach

The following systems may store or process nonpublic information and may be vulnerable to a breach:

  • LessAnnoyingCRM.com
  • Dropbox.com
  • Mail
  • Family Law Software

To mitigate risks, we encrypt all data, use password protection for sensitive documents, and regularly review and monitor security measures as described in Security Measures above.

Legal Compliance

We may disclose personal information when required by law or when we believe in good faith that such action is necessary to:

  • Comply with legal processes.
  • Protect and defend our rights.
  • Identify individuals who may be violating the law.

Children’s Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13 years old.

User Rights

You have the right to:

  • Access, correct, update, or request deletion of your personal information.
  • Exercise these rights by contacting us at info@elitedivorces.com.

Changes to This Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on this page. It is your responsibility to review this privacy policy periodically to stay informed.

Contact Information

For questions regarding this Privacy Policy, please contact us:

Revised February 2025